About Us

Consuella Mackey CEO, Board Chairperson & Raj Bindra, Board President

 At the age of 20 years old, Consuella (Connie) Mackey, hair stylist and fashion designer had an accident and broke her foot and was incapacitated for a period of time.  She soon realized the challenges and everyday difficulties people with disabilities face; including discrimination, inaccessible facilities like few or no curb cuts, paths, and entryways, public restrooms, housing, job training, employment opportunities, professional grooming services such as salons. 

Connie also saw how many times society excluded people with disabilities from the mainstream lifestyle.  After feeling sorry for herself, she decided to do something in a proactive way to make a positive difference while addressing these issues.  She began researching, making phone calls and writing letters to entities across the nation. No opportunities were to be found in her profession so she offered her services in the beauty and fashion industry with accessible entryways for people with physical disabilities. 

Operation Confidence was  founded a year later on October 2, 1980. It quickly grew to include job preparation workshops, career fairs, employment opportunities, community outreach and diversity training for individuals with physical disabilities. 

In recent years "Operation Confidence" felt the need to assist our disabled and wounded veterans.  In 2009 Operation Confidence hosted Mega Job Fair, a one week resource and job fair held on the campus of 4 community colleges, Los Angeles City College, Los Angeles Valley College, West Los Angeles College and El Camino College.  

In 2010 and 2011, hosted "United We Serve, A Tribute to Our Disabled Veterans". on the grounds of the Los Angeles Sports Arena. All branches of the military participated and 120 vendors.  

On April 22, 2012, "Operation Confidence" had its grand opening for Handi Crafts Working Boutique for wounded and disabled veterans. This small business was established to create jobs and entrepreneurial opportunities for all disabled individuals. 

2014, conducted a women veterans dress for success/  job preparation workshops and fashion show for CalVet Stand Down held at the Los Angeles Convention Center. 

In 2016, Operation Confidence hosted a “Tribute To Disabled Veterans “ aboard the Queen Mary, Veterans Day.  Disabled veterans from the World War ll, Korean War, Vietnam, Gulf, Iraq and Afghanistan era were honored. The event also raised awareness about the urgent need to help get homeless disabled veterans off the streets of Los Angeles and  Operation Confidence mission to provide them with transitional housing.  All proceeds went to Operation Confidence Turning Point Housing Program building fund for disabled homeless veterans.  


In 2017,  Operation Confidence hosted "A Tribute To Our Disabled Veterans" at the Knollwood Country Club in Granada Hills, CA. that was a huge success. The Honorable Brig. General Ruth Wong was the keynote speaker. Other distinguished guest speakers were Congressman Brad Sherman (rep), State Controller Betty Yee (rep) Assemblyman Dante Acosta (rep), Supervisor Kathryn Barger, Battalion Chief Steven Ruda, Police Captain Bryan Lium, Commanding Officer Los Angeles Police Department and Judge Herbert Dodell, board member, to name a few. 

 All proceeds went to Operation Confidence Turning Point Housing Program building fund for disabled homeless veterans.

Raj Bindra, Board President


Raj was born in India and earned his Bachelors Degree in Commerce at Delhi University.  In 1970, after receiving his Degree from England & Wales Institute as a Chartered Accountant, (American CPA equivalent), he came to the United States.

Raj pursued his career as an accounting professional for 10 years with 5 of those years dedicated to corporate America as an auditor and systems analyst.

In the 1980's, a business opportunity presented itself to him in the world of Gems for which he developed a strong passion.  He now travels all over the world in search of rare precious gemstones.

In 2010, Raj became Board President of "Operation Confidence" and offers a wealth of knowledge and experience to help launch the organization into the global community.

Joshua Erwin, Director of Veteran Affairs


Joshua is the owner of Erwin Enterprises a computer, audio/video and photography business.

In 1964 Mr. Erwin volunteered for military duty and was honorably discharged after serving four years in the United States Air Force as an aircraft mechanic.

Shortly after discharge, he acquired employment at McDonald Douglas; an Aircraft Manufacturing company. After nine months he enrolled into Northrop University majoring in "Aircraft Maintenance Technology" where he graduated in 1970.  That same year he successfully passed the necessary F.A.A. exams and earned his Airframe & Powerplant licenses.  He then began employment at American Airlines as an Aircraft Maintenance Technician.

Mr. Erwin earned a Degree in Ophthalmic Optics and worked as a Laboratory Optician at Kaiser Permanente before being called back to American Airlines where he retired after 30 years of service.

Mr. Erwin is also a "Certified Computer Scientist" and as a board member of "Operation Confidence", he brings a wealth of information and experience to assist in establishing job training and employment opportunities in his areas of expertise.

Board of Directors

Consuella Mackey

  Founder/Exec. Dir. CEO

Manmohan Raj Bindra

  Board President

Judith Gilbert

  Board Secretary, Legal Admin.

Jim Howard, Howard Accounting Firm MBA, CPA

Board Treasurer/Accountant Ronald McDonald of Orange County 


Frank Velasco, Ph.D.

  Dept. of Rehab.

Jimmy McGee


Siva Yam

President, China U.S. Chamber of Commerce



Adell Burrell

Founding Member


Marshall Hennington


Judge Herbert Dodell

Corporate Judge


Joshua Erwin

Director of Veterans AffairsCEO, Erwin Enterprises 

Advisory Board

Matt Davison

USAF Veteran, Military Chairperson


Betty Wilson

State & City Commissioner on Disabilities

Lt. Col. Chaplin Milton Herring

Army (Ret) 


Scott Shu

President  Korean-American War Veterans Support Committee